What the Church Can Learn from Eleven Madison Park (Pt 2)

Excellence Is in the Invisible

Most Churches Miss This

When people think about what makes a restaurant world-class, they usually imagine the food.

But if you watch the 7 Days Out documentary on Eleven Madison Park, you’ll realize:

The excellence isn’t in what’s plated—it’s in what’s unseen.

• Logos on plates must face the guest.

• Sprinkler caps are repainted to match the ceiling.

• Cushions are fluffed with tools, not fists.

• Water glasses, chairs, lighting, posture, pause, and temperature - it’s all orchestrated.

And what I saw was a clear parallel:

The best churches don’t just “have a good service.”
They engineer environments where nothing gets in the way of the moment.

*** Did you read the Imagineering The Church series on Swebbstack?